Terms of Service
Terms of Service Agreement
1. Agreement to Terms
Welcome to Create On Time ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our digital marketing services, including but not limited to content creation, optimization, and marketing ("Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.
2. Intellectual Property Rights
a. All content, materials, and intellectual property provided by Create On Time, including but not limited to articles, blog posts, website copy, email copy, graphic design, video editing, script writing, branding materials, content plans, social media management, keyword research, YouTube SEO, and website SEO, are the exclusive property of Create On Time.
b. Any content, materials, or intellectual property provided by the client must be owned by the client or used with permission. Create On Time is not liable for any infringement of intellectual property rights related to client-provided content.
3. Fees and Refunds
a. All sales are final. Create On Time does not offer refunds for Services rendered.
b. The client agrees to pay all fees and charges associated with the selected Services as outlined in the pricing plan. Failure to pay may result in the suspension or termination of Services.
c. Chargebacks are not permitted. The client agrees not to use their bank or card provider to issue a chargeback for Services rendered by Create On Time.
4. User Representation
a. By accessing or using our Services, you represent and warrant that you are at least 18 years of age and legally capable of entering into a binding contract.
b. You agree to provide accurate and complete information when registering for our Services.
5. Disclaimer
a. Create On Time does not guarantee specific results from the use of our Services. While we strive to deliver high-quality content and achieve desired outcomes, results may vary based on factors beyond our control, including industry dynamics and target audience behavior.
b. The client acknowledges that the decision to engage Create On Time for Services is voluntary and at their own risk.
6. Ownership, Copyright, and Trademark
a. The client retains ownership of any content, materials, or intellectual property provided to Create On Time.
b. Create On Time retains ownership of all content, materials, and intellectual property created or produced as part of the Services.
7. Delivery Output
a. Create On Time will deliver completed work according to the agreed-upon timeline and specifications outlined in the client agreement.
8. Site Management
a. The client is responsible for providing access to necessary platforms, websites, or systems required for the delivery of Services.
9. Corrections
a. The client may request corrections or revisions to delivered work within a reasonable timeframe. Create On Time will make reasonable efforts to accommodate such requests.
10. Release of Liability
a. Create On Time is not liable for any loss, damage, or harm arising from the use of our Services or reliance on the content provided.
11. Commitment Period
a. The minimum commitment period for our Services is three months. Longer commitment periods of six months or one year may also be available. Branding services are considered one-time projects and do not require a recurring commitment.
12. Content Strategy Changes
a. If the client requests changes to the content strategy during the contract term, a fee of $100 will be charged for revisiting and updating the strategy.
13. Contact Information
For inquiries or assistance, please contact us at hello@createontime.com.
Effective Date
These Terms of Service are effective as of 27th of March, 2024 and supersede all prior agreements and understandings.
By accessing or using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you have any questions or concerns, please contact us before proceeding. Thank you for choosing Create On Time.